Terms of Service for ELIOHAVEN
Welcome to ELIOHAVEN. These Terms of Service (“Terms”) govern your access to and use of the ELIOHAVEN website, products, and services. By purchasing from or interacting with ELIOHAVEN, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Acceptance of Terms
By creating an account, placing an order, or otherwise using the ELIOHAVEN platform, you accept these Terms and any additional policies referenced herein. We reserve the right to update these Terms at any time. Changes will be posted on this page, and continued use after changes constitutes acceptance.
2. Account Registration
When you register for an account, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use at [email protected].
3. Orders and Product Availability
All orders are subject to acceptance and availability. We may cancel or limit orders for any reason, including suspected resale or policy violations. We will notify you if a product becomes unavailable after you place an order. Prices are subject to change without notice, but once an order is confirmed, the price will not be changed.
4. Payment and Pricing
We accept major credit/debit cards and other payment methods as indicated during checkout. All prices are in US Dollars unless stated otherwise. You agree to pay the full amount at the time of purchase. Sales tax may be added where required by law.
5. Shipping and Delivery
ELIOHAVEN ships to addresses within the United States and select international destinations. Delivery times are estimates, not guarantees. We are not responsible for delays caused by carriers, customs, or force majeure. Risk of loss passes to you upon delivery. For more details, see our Shipping Policy.
6. Returns and Refunds
You have 30 days from delivery to initiate a return for unused, unopened products in original packaging. We will issue a refund to your original payment method after we receive and inspect the item. Certain products (e.g., personal care items) may be final sale. For full details, see our Return Policy or contact us at [email protected].
7. Intellectual Property
All content on the ELIOHAVEN website, including logos, text, images, and product designs, is owned by or licensed to ELIOHAVEN. You may not reproduce, distribute, modify, or create derivative works without our prior written consent. Your use of the site does not grant you any ownership rights.
8. Prohibited Uses
You agree not to use the ELIOHAVEN platform for any unlawful purpose, to violate any laws, to infringe on others’ rights, to transmit malware or harmful code, or to attempt to gain unauthorized access to our systems. We reserve the right to suspend or terminate accounts that violate these restrictions.
9. Disclaimers and Limitation of Liability
ELIOHAVEN provides its products and services “as is” and “as available” without any warranties, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including merchantability and fitness for a particular purpose. Our total liability for any claim arising from your use of our products or services is limited to the purchase price you paid. We are not liable for indirect, incidental, or consequential damages.
10. Indemnification
You agree to indemnify and hold harmless ELIOHAVEN, its affiliates, and employees from any claims, damages, or expenses arising out of your breach of these Terms or your use of our products in violation of applicable law.
11. Termination
We may suspend or terminate your account and access to our services at any time, without notice, for conduct we believe violates these Terms or is harmful to others. Upon termination, your right to use the services will immediately cease.
12. Governing Law and Disputes
These Terms are governed by the laws of the State of Washington, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved exclusively in the state or federal courts located in King County, Washington. You consent to the personal jurisdiction of these courts.
13. Contact Information
For questions, concerns, or requests regarding these Terms, please contact us at:
Email: [email protected]
Address: 1201 3rd Ave Suite 400, Seattle, WA 98101, USA
14. Miscellaneous
These Terms constitute the entire agreement between you and ELIOHAVEN. If any provision is held to be unenforceable, the remaining provisions will continue in full force. Our failure to enforce any right does not waive that right.
Last updated: January 1, 2025